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If for any reason you need to make a return, please refer to our
Return
Policy and the following instructions so that we may expedite your request
for credit.
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Please either e-mail Customer Service or call us at
1.800.645.5314.
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You will be issued a Bellco Return Authorization (RA) reference number
along with
instructions on how to process your return. The Return
Authorization
form will be faxed or delivered to your facility, which you will
enclose with the return. All others will require that the sender be responsible for the return freight charges.
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To avoid
de-stickering charges, remove all stickers before returning
the product.
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To receive credit, product must be in clean, undamaged condition
after sticker removal.
Refrigerated
merchandise must be returned Monday through Thursday only!
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If you do not have the original styrofoam container, please request one from Customer Service.
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Please add frozen ice packs. To avoid
damaging the manufacturers’
packaging, please place the ice packs next to – but not touching –
the product.
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Refrigerated products must be returned via overnight priority service.
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Class II Narcotic Returns must have prior approval and the necessary Federal forms issued by Bellco included in the return. Narcotics
& Controls must be on a separate return form, and in a
separate box.
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